Refund Policy

We offer a 30-day money-back guarantee on all purchases, no questions asked. This policy exceeds your statutory rights under EU law.

EU Withdrawal Rights (Additional Information)

  • By EU law, you have the right to withdraw from digital purchases within 14 days of purchase, unless you consented to immediate download before checkout. Since our products are delivered instantly, your statutory withdrawal right is waived upon purchase.
  • Our 30-day refund policy is a voluntary goodwill gesture and not a legal obligation.

Eligibility

  • Full refunds are available for all products and subscriptions within 30 days of each payment (initial or renewal).
  • Refunds are issued in the original payment currency, including taxes. Transaction fees (e.g., bank charges) may not be refundable.
  • Licenses will be automatically deactivated upon refund.

How to Request a Refund

Subscriptions

  • Refunding a subscription payment will immediately cancel your subscription.
  • Partial refunds for unused subscription periods are not available.

Restrictions

  • We reserve the right to deny refunds in cases of fraudulent activity (e.g., chargeback abuse, fake claims).
  • To avoid disputes, contact us before initiating chargebacks. Unjustified chargebacks may result in account termination.

Contact

For refund requests:
For payment processing issues: Contact Paddle Support